Frequently Asked Questions (FAQ)
CHILDCARE FOR CREW — BY CREW™
Flexible, trusted care designed for aviation families.
We know choosing childcare—especially with non-traditional schedules—comes with many questions. Below you’ll find answers to the most common questions about Flight Kidz Academy, our services, and what families can expect.
Quick answers to our most common questions
✨ Quick Answers at a Glance
✔ Ages Served:
Infants through preschool-aged children (final age groups confirmed after licensing approval)
✔ Overnight Care:
Yes — extended-hour and overnight care is offered and scheduled in advance
✔ Hours of Operation:
Flexible hours designed for early departures, late arrivals, and overnight needs
✔ Licensing Status:
Licensed in accordance with Arizona childcare regulations (final enrollment opens upon approval)
✔ Who We Serve:
Aviation professionals, essential workers, and families with non-traditional schedules
We understand the unique demands of non-traditional schedules and are here to support your family.
➡️ Scroll below for full details on programs, safety, and enrollment.
✈️ Programs & Services
What ages do you serve?
Flight Kidz Academy serves infants through preschool-aged children. Final age group availability is determined based on licensing approval, staffing, and enrollment needs at the time of opening.
Do you offer overnight childcare?
Yes. Flight Kidz Academy offers extended-hour and overnight care designed to support families with non-traditional schedules, including aviation and essential workers. Overnight care is scheduled in advance and subject to staffing and licensing approval.
What are your hours of operation?
Our hours are designed to support early departures, late arrivals, and overnight care. Operating hours may vary by program and are finalized upon licensing approval and enrollment availability.
Do you offer early morning or extended-hour care?
Yes. Early morning and extended-hour care are available for families with qualifying schedules. Availability is based on staffing and program capacity.
Who is Flight Kidz Academy designed for?
Flight Kidz Academy was created to support aviation professionals, essential workers, and families with non-traditional work schedules who need reliable, flexible childcare.
Who Can Enroll in a Membership?
Flight Kidz Academy memberships are open to all families, regardless of profession.
While membership names are inspired by aviation scheduling, tiers are based solely on flexibility needs, priority access, and availability, not employment type.
Important Note
Membership is a support option, not a guarantee, and exists to ensure care remains safe, consistent, and compliant.
Can my membership change mid-year?
Memberships are billed monthly and reviewed quarterly; any changes are communicated in advance and applied at the start of a new quarter.
Do I need to work in aviation?
No. Membership is open to all families.
Why are the tiers named this way?
The names reflect scheduling styles, not professions.
Is overnight care guaranteed with membership?
No. All overnight care must meet staffing and safety requirements.
Why would I choose membership instead of drop-in care?
Membership provides priority consideration, earlier access, and safer planning.
🛡️ Licensing & Safety
Are you licensed?
Flight Kidz Academy operates in accordance with Arizona childcare licensing requirements. Services, capacity, and enrollment are finalized upon licensing approval.
Are staff members background-checked?
Yes. All staff members and providers undergo required background checks, fingerprint clearance, and compliance screenings as mandated by Arizona childcare licensing regulations.
What safety measures are in place?
We maintain clear safety protocols including secure check-in/check-out procedures, emergency preparedness plans, illness policies, and age-appropriate supervision at all times.
How do you handle illness or emergencies?
Illness and emergency procedures follow state licensing guidelines and are outlined in our parent handbook. Families are promptly notified in the event of illness or emergency situations.
Is overnight care licensed and approved?
Overnight care is offered in alignment with licensing regulations and approval. Final overnight program details are confirmed once licensing is completed.
📝 Enrollment & Policies
How do I join the interest list?
Families can join the interest list by completing the form on our website. This allows us to share updates on licensing status, enrollment timelines, and program availability.
When will enrollment open?
Enrollment opens once licensing approval is finalized. Families on the interest list will be notified first.
Is care available on a drop-in basis?
Drop-in care may be available depending on program capacity, staffing, and licensing approval. Advance scheduling is required.
What documentation is required for enrollment?
Required documentation includes enrollment forms, emergency contacts, immunization records, and any additional items required by Arizona childcare licensing.
How will families be notified once licensing is approved?
Families on the interest list will receive email notifications with enrollment details, program offerings, and next steps.